"The hotel is in a fantastic location overlooking Conwy Castle and the estuary."
Sue T from United Kingdom
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"The spa has had a dramatic refurbishment; it is gorgeous and worth the day visit."
James from United Kingdom
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"Spa is fantastic there is a red light therapy room it's top notch."
Dreamer49078033650 from United Kingdom
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"What a fantastic place! The views were stunning."
mark s from United Kingdom
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Spa & Wellness
The Quay Hotel And Spa offers a dedicated wellness spa with a comprehensive thermal area including a sauna, steam room, Himalayan salt room, and infrared room. Guests can book 50-minute back, neck, and shoulder massages or facials with head massages at the spa lounge. The indoor heated pool is open to hotel guests without charge from 6:30am to 9am and 5:15pm to 9pm, while a two-hour slot between 9am and 5pm costs £25 per person.
Rooms
Room options include luxury penthouses with estuary views, superior doubles, and pet-friendly ground-floor rooms with patio access. The loft rooms offer spacious layouts with views of the river, while executive deluxe rooms have intimate seating areas and balconies overlooking the marina. All rooms include plush beds dressed in Egyptian cotton and bathrooms with high-quality amenities such as fixed shower gel dispensers.
Dining
The Ebb and Flow restaurant serves a seasonal menu using locally sourced ingredients, with dishes such as braised beef and sea bream presented with precision. The Cove Bar offers a separate bar menu and a cheese board, with drinks service delivered to tables. Breakfast includes a cooked-to-order Quay Breakfast with Welsh produce and slice-your-own bread, plus a continental selection with fresh fruit and cereals.
Location & Activities
The hotel is set directly on Deganwy Marina, with floor-to-ceiling windows offering panoramic views across the Conwy Estuary and Castle. Guests can walk to Conwy Castle in under 15 minutes or take the train from Deganwy station to Llandudno for the Great Orme and Welsh Mountain Zoo. Nearby attractions include Snowdon Mountain, Bodnant Garden, and Aber Falls, all within a 30-minute drive.
Family & Business
The hotel welcomes families with children-friendly policies including designated swimming times from 5:15pm to 6pm for family use of the pool. Meeting and banquet facilities are available for corporate events and weddings, with a dedicated events coordinator Sophie to manage bookings. The hotel has received the TripAdvisor Travellers' Choice award and the Booking.com Guest Review Award for service quality.
Highlights
Location: On Deganwy Marina with Conwy Castle views
Wellness: Thermal area with Himalayan salt room & infrared room
Rooms: Luxury penthouses and pet-friendly ground-floor rooms
Dining: Ebb and Flow restaurant using local ingredients
Awards: TripAdvisor Travellers' Choice & Booking.com Guest Review Award
“The panorama across the estuary is undeniably the star, particularly from rooms that capture the Conwy vista. This sense of place is amplified by luxurious, well-appointed spaces and a spa that truly feels like an escape, with its heated pool and thermal rooms. Dining here is a pleasure, marked by attentive service and thoughtfully prepared dishes that echo the refined atmosphere.”
James DavidEditor-in-Chief at 4shotels
Select your room type
The Quay Hotel And Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Suite Sea View
2 persons
12 m²
1 King-size bed
Balcony
Bathtub
room details
Classic Double Room
2 persons
8 m²
1 Double bed
Bathtub
Heating
room details
Double Room Disability Access
2 persons
9 m²
1 King-size bed
Heating
Shower
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Quay Hotel And Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Services
Room service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Discover delightful culinary experiences at The Quay Hotel and Spa, where dining options celebrate local flavors and seasonality. From elegant dinners overlooking the water to relaxed drinks amid stunning scenery, each venue invites guests to indulge in authentic tastes with a warm, inviting atmosphere.
The Ebb & Flow Restaurant
British, Local
Ambiance
Meticulously decorated space with views of the water, offering a mix of traditional and modern elements; perfect for families and romantic dinners alike.
Key Offerings
Seasonal menus highlight local ingredients, with options catering to vegetarian, vegan, gluten-free, and dairy-free diets. Ideal for group bookings.
Reservation
Recommended for groups of 7 or more
Dinner only
The Cove Bar
Casual dining with a focus on drinks
Ambiance
Relaxed, eclectic setting with stunning views of the Welsh landscape, perfect for informal gatherings or corporate lunches.
Key Offerings
A great place to enjoy creative cocktails while soaking in the picturesque scenery.
Reservation
Not needed
Hours vary
The Dory Lounge
Informal all-day dining
Ambiance
Cozy area adorned with book-lined wallpaper, inviting guests to relax with a menu for all-day bites.
Key Offerings
An informal setting for light meals and snacks throughout the day, fostering a welcoming environment.
Reservation
Not needed
All-day dining; hours may vary
The Quay Hotel And Spa Location
Deganwy Quay, Conwy, LL31 9DJ,
Explore Conwy
Explore Deganwy & Beyond
Top Attractions
Activities
Dining
Entertainment
Deganwy Castle
8 minutes' walk
Historic ruins offering stunning views of Conwy Estuary and Snowdonia. A perfect spot for photography and history enthusiasts.
Royal Cambrian Academy of Art
15 minutes' walk
A significant art gallery showcasing contemporary works, with a focus on local artists. Check for special exhibitions.
Conwy Castle
30 minutes' walk
An impressive medieval fortress that features stunning architecture and panoramic views of Conwy town and the coast.
The Mussel Sculpture
15 minutes' walk
A unique landmark celebrating local seafood culture, located near the harbor. Great for a quick photo opportunity.
Discover the local attractions near The Quay Hotel And Spa
Explore the nearby attractions that are easily accessible near The Quay Hotel And Spa in the charming district of Deganwy
Ideal for historical exploration: Deganwy Castle
Great for nature walks: Bodlondeb Woods
Perfect for appreciating architecture: Church of St Mary & All Saints
Well suited for immersive experiences: Conwy Castle
Llandudno Ski and Snowboard Centre
10-minute drive
Thrilling indoor skiing and snowboarding opportunities for all ages. Equipment rentals available; ideal for adventure seekers.
Bodysgallen Hall Gardens
30 minutes' walk
Beautifully landscaped gardens perfect for relaxation and leisurely strolls. Admission typically free; great for families.
Castle View Bar & Restaurant
11 minutes' walk
Local fare with beautiful views of Conwy Castle. Known for their hearty Welsh dishes and cozy atmosphere. Reservations recommended.
Nikki Ip's
9 minutes' walk
A blend of Asian cuisines in a vibrant setting. Signature dishes include fresh sushi and unique Thai specials. Dietary options available.
Discover dining options near The Quay Hotel And Spa
Check out the dining options available near The Quay Hotel And Spa that cater to various tastes and occasions
Ideal for relaxed dining: Ebb and Flow Restaurant
Great for savoring local flavors: Paysanne
Harbour Gallery
15 minutes' walk
Showcases local art in a relaxed environment. Regular events and exhibitions make it a hub for culture lovers of all ages.
Llandudno Theatre
10-minute drive
Offers a variety of performances from drama to live music. Check the schedule for family-friendly shows and special events.
Getting around
City Centre
Conwy 14 min · 1.1 km
Airports
RAF Valley - Anglesey (VLY) 91 min · 60.2 km
Chester Hawarden (CEG) 104 min · 68.8 km
Train
Conwy Railway Station 16 min · 1.3 km
Bus
Bus stop 6 min · 3.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Quay And Spa serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Romanian, Polish, Welsh
Year renovated:
2010
Number of rooms:
80
Reviews and Ratings
Feedback about The Quay Hotel And Spa from previous guests about their experience.
Review score
Based on 2117 verified reviews
8.8 /10
Great
89 %
Recommend
Breakfast
8.5/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.2/10
Free WiFi
8.8/10
Location
9.4/10
Paid Wi-Fi
8.1/10
Staff
9.4/10
Value for money
8.5/10
Pros
Bedroom views
Spa facilities
Cons
Restaurant service delays
Room cleanliness issues
Guest reviews
based on 3017 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Quay Hotel And Spa
What time is check-in and check-out at The Quay Hotel And Spa?
Check-in is at 15:00 and check-out is by 11:00.
Is parking available at The Quay Hotel And Spa?
Free private parking is available on-site without the need for a reservation.
What are some highlights of The Quay Hotel And Spa?
Highlights include an indoor swimming pool, fitness center, spa treatments, and an award-winning restaurant.
Which popular attractions are close to The Quay Hotel And Spa?
Nearby attractions include Conwy Castle (1 km), Llandudno Beach and Promenade, and Welsh Mountain Zoo (5 km).
What dining options are available at The Quay Hotel And Spa?
Guests can dine at the on-site Ebb and Flow Restaurant and enjoy drinks at the Cove Bar.
What amenities are available in the rooms at The Quay Hotel And Spa?
Rooms include an en-suite bathroom, flat-screen TV, coffee maker, and free Wi-Fi.
Is breakfast available at The Quay Hotel And Spa?
Breakfast is available for an additional charge of 14 GBP.
What wellness facilities does The Quay Hotel And Spa offer?
The spa features services including massages, facials, and a sauna.
How far is The Quay Hotel And Spa from the nearest airport?
The hotel is located 65 km from RAF Valley - Anglesey airport.
Are there recreational activities offered at The Quay Hotel And Spa?
Guests can enjoy hiking, cycling, and golfing at the on-site 18-hole Championship Course.