What are the check-in and check-out times at The Old Custom House?
Check-in is at 15:00 and check-out is by 10:00.
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The Old Custom House - 4-Star Hotel in Padstow
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Key details
About the Hotel
South Quay,, Padstow, PL288BL,
- Steps from the Padstow Harbour
Great
8.5
9.0
4.2
4.3
Dining
The on-site 'Old Custom House Restaurant' serves fresh, locally sourced seafood and seasonal dishes. Award-winning breakfasts include a full Cornish with hog's pudding and gluten-free options. The traditional bar offers
Rooms
Each room has a harbour or estuary view, with some featuring a
Location & Surroundings
The Old Custom House sits on Padstow's
Pet-Friendly
Dogs are welcome in designated rooms and the
Family-Friendly
The hotel offers
Highlights
Location: Directly on Padstow harbour, 5 min from town centre
Dining: Award-winning breakfast & fresh local seafood
Rooms: Harbour-view rooms with Nespresso & Elemis
Pet-Friendly: Dog-friendly rooms & dining area
Access: Public car park opposite at £10 per 24 hours
Nearby: Camel Estuary for water sports, boat trips & coastal walks
“The prime position right on the harbour is undeniably a significant draw, and from my exploration, the standards throughout the establishment are notably high, from the rooms to the bar and restaurant. What stands out most is the genuine warmth of the staff, who seem dedicated to making each stay feel truly considered, even extending to thoughtful touches for canine companions.”
Select your room type
The Old Custom House offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Twin2 persons16 m²2 Single bedsHeatingShowerroom details
- Signature Twin2 persons16 m²2 Single bedsHeatingShowerroom details
- Signature Double2 persons16 m²1 Double bedHeatingShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Old Custom House offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- No pets allowed
- Security
- Adults only
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Dryer
Services
- Pet amenities available
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Children
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Old Custom House offers a delightful blend of dining experiences, showcasing the best of British and local seafood cuisine in a picturesque setting. Guests can indulge in contemporary menus while enjoying stunning views of Padstow's South Quay.
Cally Oyster Bar and Grill
Seafood, British
Ambiance
Casual seaside pub atmosphere with fantastic views across the quay, perfect for family gatherings.
Key Offerings
An extensive menu featuring fresh local seafood, signature cocktails, and daily specials. Award-winning beers and West Country ciders complement the meal.
Reservation
Recommended
Lunch and Dinner
Pescadou
Seafood, British
Ambiance
Welcoming and traditional setting offering a taste of Cornwall, with easy access to local markets and fishing ports.
Key Offerings
Dishes crafted from locally caught fish and fresh produce, providing an authentic culinary experience right from the quay to the plate.
Reservation
Recommended
Lunch and Dinner
The Old Custom House Location
South Quay,, Padstow, PL288BL,
Explore Padstow
Local Highlights
Prideaux Place
8 minutes' walk
A historic manor house with beautiful gardens and stunning views of the estuary. Guided tours available.
Padstow Harbour
5 minutes' walk
A picturesque working port, ideal for leisurely strolls, seafood restaurants, and vibrant local shops.
National Lobster Hatchery
1 minute walking
An educational facility focusing on marine conservation. Offers interactive displays about lobster breeding.
Padstow Museum
5 minutes' walk
A small museum showcasing the rich history of Padstow, with exhibits from local maritime culture.
Discover the local attractions near The Old Custom House
Explore the surroundings near Old Custom House and discover noteworthy points of interest that provide a glimpse into the local culture and natural beauty.
Great for scenic walks and boat watching: Padstow Harbour
Ideal for those interested in local history: Padstow Museum
Perfect for exploring historical architecture: St Enodoc Church
Best for leisurely strolls along beautiful coastal paths: Sir John Betjeman Walk
Suited for sunbathing and water activities: Daymer Bay
Works well for cycling enthusiasts: Cycle Trail
Well suited for golf lovers: St Enodoc Golf Club
Camel Creek Adventure Park
13 minutes' drive
A family-friendly amusement park with rides, animal encounters, and seasonal events. Perfect for thrill-seekers.
Padstow and Stepper Point Walk
6 minutes' walk
A scenic coastal walk offering stunning views and peaceful surroundings. Ideal for nature lovers and casual walkers.
Old Custom House Inn Restaurant
1 minute walking
Known for its rich local seafood, the atmosphere is cozy and welcoming. Reservations recommended.
St Petroc's Bistro
2 minutes' walk
Offers a farm-to-table experience with a diverse menu, including vegetarian options. Casual but upscale vibe.
The Basement
1 minute walking
A casual spot with a creative menu featuring local produce. Great for a relaxed meal after exploring.
Discover dining options near The Old Custom House
Dine at some popular eateries near Old Custom House that cater to various tastes and provide a delightful culinary experience.
Ideal for traditional British cuisine: Old Custom House Inn Restaurant
Perfect for casual dining with scenic views: The Harbour Inn
Great for relaxed meals with a local flair: The Basement
Best for freshly baked goods and pastries: The Chough Bakery
Well suited for wine and cheese lovers: BinTwo
Suited for gourmet ice cream and desserts: Pucelli's
Works well for a fine dining experience: St Petroc's Bistro
Great for delightful ice cream treats: Roskilly ice cream padstow
The Harbour Inn
1 minute walking
A lively pub with regular live music and quiz nights. Family-friendly with outdoor seating available.
Padstow Film Club
5 minutes' walk
Hosts weekly screenings of classic and contemporary films in a cozy community setting. All ages welcome.
Getting around
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel The Old Custom House serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
25
Reviews and Ratings
Feedback about The Old Custom House from previous guests about their experience.
Pros
Harbour view rooms
Central location
Good breakfast choice
Tasty Sunday dinner
Cons
Room noise disturbance
Outdated room decor
Poor shower pressure
Slow restaurant service
Guest reviewsShow more reviews
FAQs
About The Old Custom House
How far is The Old Custom House from Newquay Airport?
The Old Custom House is 20 km from Newquay Airport.
What dining options are available at The Old Custom House?
The Old Custom House features an on-site restaurant that serves fresh, local dishes and a bar offering hearty pub food.
What amenities do the rooms at The Old Custom House include?
Rooms include free Wi-Fi, a flat-screen TV, tea/coffee facilities, and some feature views of the harbour or estuary.
Is breakfast included at The Old Custom House?
Award-winning breakfasts, including freshly cooked full English options, are served each day.
What nearby attractions can guests visit from The Old Custom House?
Nearby attractions include the Church of St Petroc (0.5 km), Padstow Harbour (0.5 km), and the National Lobster Hatchery (0.5 km).
What unique features does The Old Custom House offer?
The hotel showcases a blend of historical architecture with modern comforts, a sunny conservatory, and views of Padstow's picturesque medieval harbour.
Does The Old Custom House offer any leisure activities?
Guests can enjoy leisure activities such as crabbing off the harbour wall, fishing, and coastal walks nearby.
Are there any restaurants within walking distance of The Old Custom House?
Yes, restaurants like The Harbour Inn, The Basement, and St Petroc's Bistro are all within 0.5 km.
What languages do the staff at The Old Custom House speak?
The staff primarily speaks English.
Are there any facilities for children at The Old Custom House?
The hotel provides a children's menu and has rooms that are suitable for families.
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