The Old Custom House Padstow > Harbour Views from $198

Name: The Old Custom House - 4-Star Hotel in Padstow
Address: South Quay,, Padstow, Cornwall, PL288BL
Price range: US$198+
Rating: 8.4

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The Old Custom House Hotel Padstow Exterior photo

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Key details

About the Hotel

South Quay,, Padstow, PL288BL

Steps from the Padstow Harbour

Great

8.4

9.0

/10

4.2

4.3

Loved by The Old Custom House guests

Excellent location

Friendly staff

Spacious rooms

Amazing breakfast

Harbour views

Comfortable beds

"The room was stunning with perfect views off the harbour."

hungrychef86 from United Kingdom

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"Free Breakfast was absolutely delicious and it is in SUCH a convenient place."

George from United Kingdom

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"Most delicious fresh Plaice - best ever."

Kathryn B from United Kingdom

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"Wonderful position on the harbour with immaculate standards in the rooms, bar and restaurant."

Jason Mann from United Kingdom

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"The dog bag which you can take home has everything you need for your doggie stay including treats."

Mr_PWUE from United Kingdom

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4-star waterfront hotel in Padstow

Location

The Old Custom House is located on the banks of the River Camel, providing scenic views of the harbor. Visitors can access the stunning beaches of the north Cornish coast within walking distance. The hotel's proximity to the town center allows guests to explore local shops and restaurants easily.

Dining

The Old Custom House offers a relaxed dining experience at its on-site restaurant, featuring locally sourced seafood dishes. Guests can enjoy al fresco dining on the terrace, overlooking the picturesque harbor. The bar serves a variety of drinks, including local ales and spirits.

Accommodations

The hotel comprises 24 thoughtfully designed guest rooms, each equipped with contemporary furnishings. Many rooms provide stunning views of the harbor, showcasing the beauty of the surrounding area. Guests enjoy modern amenities designed for convenience during their stay.

Activities

The Old Custom House offers a range of activities for guests to enjoy, from exploring the nearby coastline to engaging in local water sports. The hotel arranges excursions for guests seeking to discover the area's history and natural beauty. Additionally, there are walking and cycling trails available for those looking to explore on foot.

Nearby Attractions

The hotel is conveniently located near the historic town of Padstow, known for its charming streets and vibrant harbor. Guests can explore nearby attractions, including the beautiful beaches of Watergate Bay and Polzeath. The area also offers access to the South West Coast Path, perfect for long walks.

Highlights

Location: River Camel waterfront

Dining: Locally sourced seafood restaurant

Accommodations: 24 thoughtfully designed guest rooms

Activities: Local water sports and excursions

“The prime position right on the harbour is undeniably a significant draw, and from my exploration, the standards throughout the establishment are notably high, from the rooms to the bar and restaurant. What stands out most is the genuine warmth of the staff, who seem dedicated to making each stay feel truly considered, even extending to thoughtful touches for canine companions.”

James DavidEditor-in-Chief at 4shotels

Location: Perfect

9.7/10Review score

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Highlights from guests

DiningBreakfast Bliss

Woke up to a delicious breakfast spread, featuring fresh pancakes with fruit and a hearty full cooked option.

Chloe from Australia

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BedroomDreamy Sleep

The spacious room had a large, incredibly comfortable bed with great pillows for a perfect night's rest.

Mark from United States

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BathroomLuxury Bath

Enjoyed the spacious bathroom, complete with a wonderful bath that was a real treat after a day out.

Sarah from Canada

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Room FeaturesView Perfect

Our room offered a lovely harbour view, with thoughtful touches and a very comfortable large bed.

James from United Kingdom

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Select your room type

The Old Custom House offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin
2 persons
16 m²
2 Single beds
Heating
Shower
room details
Signature Twin
2 persons
16 m²
2 Single beds
Heating
Shower
room details
Signature Double
2 persons
16 m²
1 Double bed
Heating
Shower
room details

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Check-in/ Check-out

Facilities

The Old Custom House offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
No pets allowed
Security
Adults only
Barber shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle
Dryer

Services

Pet amenities available
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Children's menu

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Old Custom House offers a delightful blend of dining experiences, showcasing the best of British and local seafood cuisine in a picturesque setting. Guests can indulge in contemporary menus while enjoying stunning views of Padstow's South Quay.

The Old Custom House Hotel Padstow Restaurant photo

Cally Oyster Bar and Grill

Seafood, British

Ambiance

Casual seaside pub atmosphere with fantastic views across the quay, perfect for family gatherings.

Key Offerings

An extensive menu featuring fresh local seafood, signature cocktails, and daily specials. Award-winning beers and West Country ciders complement the meal.

Reservation

Recommended

Lunch and Dinner

Pescadou

Seafood, British

Ambiance

Welcoming and traditional setting offering a taste of Cornwall, with easy access to local markets and fishing ports.

Key Offerings

Dishes crafted from locally caught fish and fresh produce, providing an authentic culinary experience right from the quay to the plate.

Reservation

Recommended

Lunch and Dinner

The Old Custom House Location

South Quay,, Padstow, PL288BL

Explore Padstow

Local Highlights

Prideaux Place

8 minutes' walk

A historic manor house with beautiful gardens and stunning views of the estuary. Guided tours available.

Padstow Harbour

5 minutes' walk

A picturesque working port, ideal for leisurely strolls, seafood restaurants, and vibrant local shops.

National Lobster Hatchery

1 minute walking

An educational facility focusing on marine conservation. Offers interactive displays about lobster breeding.

Padstow Museum

5 minutes' walk

A small museum showcasing the rich history of Padstow, with exhibits from local maritime culture.

Discover the local attractions near The Old Custom House

Explore the surroundings near Old Custom House and discover noteworthy points of interest that provide a glimpse into the local culture and natural beauty.

Great for scenic walks and boat watching: Padstow Harbour

Ideal for those interested in local history: Padstow Museum

Perfect for exploring historical architecture: St Enodoc Church

Best for leisurely strolls along beautiful coastal paths: Sir John Betjeman Walk

Suited for sunbathing and water activities: Daymer Bay

Works well for cycling enthusiasts: Cycle Trail

Well suited for golf lovers: St Enodoc Golf Club

Camel Creek Adventure Park

13 minutes' drive

A family-friendly amusement park with rides, animal encounters, and seasonal events. Perfect for thrill-seekers.

Padstow and Stepper Point Walk

6 minutes' walk

A scenic coastal walk offering stunning views and peaceful surroundings. Ideal for nature lovers and casual walkers.

Old Custom House Inn Restaurant

1 minute walking

Known for its rich local seafood, the atmosphere is cozy and welcoming. Reservations recommended.

St Petroc's Bistro

2 minutes' walk

Offers a farm-to-table experience with a diverse menu, including vegetarian options. Casual but upscale vibe.

The Basement

1 minute walking

A casual spot with a creative menu featuring local produce. Great for a relaxed meal after exploring.

Discover dining options near The Old Custom House

Dine at some popular eateries near Old Custom House that cater to various tastes and provide a delightful culinary experience.

Ideal for traditional British cuisine: Old Custom House Inn Restaurant

Perfect for casual dining with scenic views: The Harbour Inn

Great for relaxed meals with a local flair: The Basement

Best for freshly baked goods and pastries: The Chough Bakery

Well suited for wine and cheese lovers: BinTwo

Suited for gourmet ice cream and desserts: Pucelli's

Works well for a fine dining experience: St Petroc's Bistro

Great for delightful ice cream treats: Roskilly ice cream padstow

The Harbour Inn

1 minute walking

A lively pub with regular live music and quiz nights. Family-friendly with outdoor seating available.

Padstow Film Club

5 minutes' walk

Hosts weekly screenings of classic and contemporary films in a cozy community setting. All ages welcome.

Getting around

City Centre
Padstow 5 min · 400 m
Airports
Newquay (NQY) 27 min · 17.9 km
Penzance (PZE) 112 min · 74.4 km

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Property information and rules

Check-in

from 16:00-21:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel The Old Custom House serves a full breakfast for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Old Custom House from previous guests about their experience.

Review score

Based on 1024 verified reviews

8.8 /10

Great

91 %

Recommend

Breakfast

7.9/10

Cleanliness

8.6/10

Comfort

8.7/10

Facilities

8.3/10

Free WiFi

7.6/10

Location

9.7/10

Paid Wi-Fi

8.0/10

Staff

9.2/10

Value for money

8.1/10

Pros

Harbour view rooms

Central location

Good breakfast choice

Tasty Sunday dinner

Cons

Room noise disturbance

Outdated room decor

Poor shower pressure

Slow restaurant service

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FAQs

About The Old Custom House

What are the check-in and check-out times at The Old Custom House?

Check-in is at 15:00 and check-out is by 10:00.

How far is The Old Custom House from Newquay Airport?

The Old Custom House is 20 km from Newquay Airport.

What dining options are available at The Old Custom House?

The Old Custom House features an on-site restaurant that serves fresh, local dishes and a bar offering hearty pub food.

What amenities do the rooms at The Old Custom House include?

Rooms include free Wi-Fi, a flat-screen TV, tea/coffee facilities, and some feature views of the harbour or estuary.

Is breakfast included at The Old Custom House?

Award-winning breakfasts, including freshly cooked full English options, are served each day.

What nearby attractions can guests visit from The Old Custom House?

Nearby attractions include the Church of St Petroc (0.5 km), Padstow Harbour (0.5 km), and the National Lobster Hatchery (0.5 km).

What unique features does The Old Custom House offer?

The hotel showcases a blend of historical architecture with modern comforts, a sunny conservatory, and views of Padstow's picturesque medieval harbour.

Does The Old Custom House offer any leisure activities?

Guests can enjoy leisure activities such as crabbing off the harbour wall, fishing, and coastal walks nearby.

Are there any restaurants within walking distance of The Old Custom House?

Yes, restaurants like The Harbour Inn, The Basement, and St Petroc's Bistro are all within 0.5 km.

What languages do the staff at The Old Custom House speak?

The staff primarily speaks English.

Are there any facilities for children at The Old Custom House?

The hotel provides a children's menu and has rooms that are suitable for families.